Manufacturer contacted and sent a new one for replacement. Great customer service but replacement item was nicked on the corner. It was still usable so i didn't bother to ask for another replacement. I would recommend item to be shipped in another box instead of an over-sized yellow envelop which is not adequate protection. Item sharpen my knife pretty good though..
if you have regular kitchen knives it will not work- first its to deep and the blade does not stick out, not dinner knives but cooking knives. of all the knives i put in it only 1 was wide enough to stick out. the device does not hold the blades. all the blades tested fell out of it, even a hunting knife, maybe its for 1 type of knife and they are selling it as the must have tool for all.. that said sell something useless for a few bucks that most cant use, they got a few bucks that most will blow off and not worry about a refund.. DONT WASTE YOUR MONEY.
You've acquired a good chef's knife, you're using it almost daily to make tasty dinners for the family, and it's stored in a nice knife rack or a magnet for safekeeping. So why stop there? Keeping that knife's edge fine will make cooking not only safer but, let's face it, much more fun. Whether you've spent £150 on a high-end knife or under a tenner on a dinky paring knife, keeping it sharp is crucial. 
The following are my personal favourites and they are all synthetic stones, I do have experience with natural what stones but lets keep it simple, lets stick to synthetic water stones. Believe me, some of the world sharpest knives are sharpened solely on synthetic stones. Here are my personal favourites, I use these water stones every day and the order is not necessarily in priority, they are all good.

For this type of hand held manual sharpener the 463 does an extraordinary job thanks mostly to the diamond abrasive wheels. You get an edge that’s both razor sharp and burr-free, as if you spent an hour working the edge on an oil stone. If people make a mistake with the 463 it’s that they assume more pressure is needed than actually is. Keep in mind though that it really shines on serrated and straight edged, double bevel Asian-style knives.

Medium Grit Stones: The number range here is from 1000 to 3000, with the latter being the basic, go-to sharpening stone. If your knives have lost their edge and need a good sharpen, then this is the grit you should start with. Don’t use it too often or the knife wears down rapidly. If you like to sharpen regularly, then the 2000 and 3000 grit are the ideal choice as they are less coarse, but please remember they are designed for sharpening and not maintaining the edge.
Hobby microscope view of a 220 grit diamond sharpening stone. Tiny diamonds are electroplated to a perforated metal carrier strip and bonded to a plastic backing. The feature identified with the red line across it measures about 0.08 mm across. The dark area at upper right is a void designed to allow for swarf created during sharpening to be cleared from the diamonds. This relatively coarse stone would be used to reshape a damaged blade edge which would be refined by finer grit stones.
For a quick jump, you can see on the chart below made by Steve Bottorff described on his popular book Sharpening Made Easy: A Primer on Sharpening Knives and Other Edged Tools. The book tells many things about knife sharpening, sharpening system and DIY guide how to sharpen razor-sharp edges. If you want to surf deeper into the world of the sharpener, then it is one of a must-read book for you. For you who dwell in the Mainland or around the United Kingdom, you can buy the book through the link below.

Our large selection of stones from many well-known manufacturers will allow connoisseurs to find the ideal stone for their needs. Because all manufacturers formulate their stones to emphasize a different mix of qualities, and because these qualities can vary widely between different stones, most woodworkers choose stones from several manufacturers to build up an optimal set of sharpening stones. Then again, once you get to know the characteristics of certain types of stone, you may find one supplier who will provide all the stones you need. Sometimes this can be an advantage. But there is no one size that fits all; each stone must fit your needs and work style.

×